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Frequently Asked Questions

What sizes does AquaSuper come in?

Six formats: 200 ml, 500 ml, 1 L, 2 L, 5 L, and a 20 L returnable jar. See the full range on the Products page.

How is delivery charged?

Delivery is free on orders of ₹500 or above. Below that, a flat ₹40 delivery charge applies, shown clearly at checkout before you place the order.

What payment methods are accepted?

Cash on Delivery and Bank Transfer are available today. Card and UPI payments are on our roadmap.

Can I choose a delivery date?

Yes — checkout lets you pick a delivery date starting from the next day.

How do I track my order?

Every order gets a live status timeline in your account under Orders, from Received through to Delivered. You can also look an order up without signing in from the Track Order page.

How do I become a distributor?

Apply from the Distributors page. We review GST, PAN and business details before assigning territory.

Is the water tested?

Every batch is tested through seven purification stages and cleared under FSSAI, BIS IS 14543 and ISO 9001 before it ships. See Certifications for details.

Can I return a damaged order?

Yes — report damaged, leaking or incorrect items within 24 hours of delivery for a replacement or refund. See our Terms page for the full policy.

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